A more exclusive way to experience the Riviera Maya
Privilege at Ocean Coral & Turquesa is an exclusive area within the resort that elevates the beachfront all-inclusive experience in Punta Coral, Puerto Morelos, in the Riviera Maya. It offers suites in preferential locations, premium amenities, and access to reserved spaces within the hotel, such as the Privilege pool and beach with Balinese beds and exclusive hammocks, as well as the oceanfront Privilege Lounge. The experience is completed with personalized concierge and butler service.
Privilege guests can also enjoy all the resort’s facilities, including a wide range of dining options with restaurants and bars, three main pools, and a daily program of entertainment, sports and activities for all ages. For families, the Daisy area with water park and kids club completes the experience with fun for everyone.
From Mexico to the Dominican Republic, discover the pleasure of unwinding by the sea and enjoying sunny days.
Receive up to 30% off for travel until December 23 and up to 75% off for kids. Bookings in the Privilege category include a free tour, while stays of more than 3 nights receive up to $300 USD Ocean Dollars (resort credits) and free transfers.
Free Airport - Hotel transfer (only available on our website and for stays of 3 nights or more)
Exclusive Privilege Pool
3 Snack Bars and an ice-cream shop
Bistro Privilege
Blue Team: Entertainment program
Free Wi-Fi
3 outdoor swimming pools and a jacuzzi (general resort)
International buffet restaurant (general resort)
10 themed restaurants (general resort)
6 bars (general resort)
Privilege Lounge facing the Sea
Bowling alley and two theatres, one of which is outdoors (general resort)
Despacio Spa Centre ($)
Gym (general resort)
Sports area (tennis courts and a multi-sports court) (general resort)
Dive It! diving centre and motorised water sports ($)
3 meeting rooms (general resort)
Space for weddings, events and celebrations (general resort)
Laundry service, car rental, excursions and shops ( (general resort))
Location
Located in the heart of the Riviera Maya, Privilege at Ocean Coral & Turquesa offers a beachfront setting perfect for those seeking tranquility without giving up the opportunity to explore the destination. In Puerto Morelos, between Cancun and Playa del Carmen, you can discover cenotes, natural reserves, and cultural vestiges of the Mayan world, as well as enjoy restaurants, boutiques, golf courses, and authentic nightlife. Less than 25 minutes from Cancun International Airport and just a few kilometers from the Puerto Morelos Reef National Park, the second largest reef barrier in the world, this location is ideal for snorkeling or diving and discovering the true essence of the Mexican Caribbean.
The ocean as a backdrop and a sense of openness define this 88 m² (950 ft²) Privilege Master Suite Ocean View, designed to enjoy the space with greater freedom. The separate living area, a spacious bedroom, and the furnished terrace create a relaxed and versatile setting, complemented by Privilege benefits. Its location, near the beach, pool, and restaurants, allows you to experience the resort with complete ease.
Facing the ocean, this 88 m² (950 ft²) Privilege Royal Master Suite Ocean Front invites you to slow down. The bedroom and separate living area connect to a terrace that opens the space to sweeping sea views. Privilege amenities bring an added level of comfort and attentive service throughout your stay. Set in a prime location within the resort, it’s a retreat where everything flows with ease.
The ocean as a backdrop and a sense of openness define this 88 m² (950 ft²) Privilege Master Suite Ocean View, designed to enjoy the space with greater freedom. The separate living area, a spacious bedroom, and the furnished terrace create a relaxed and versatile setting, complemented by Privilege benefits. Its location, near the beach, pool, and restaurants, allows you to experience the resort with complete ease.
Facing the ocean, this 88 m² (950 ft²) Privilege Royal Master Suite Ocean Front invites you to slow down. The bedroom and separate living area connect to a terrace that opens the space to sweeping sea views. Privilege amenities bring an added level of comfort and attentive service throughout your stay. Set in a prime location within the resort, it’s a retreat where everything flows with ease.
Settle into a more refined stay in this 54 m² (585 ft²) Privilege Junior Suite, where space feels open and thoughtfully arranged. A sofa bed and furnished terrace extend the living area, creating an easy flow between indoors and out. Privilege details add a subtle sense of distinction throughout. Close to pools, dining, and entertainment, it offers the right balance between privacy and connection.
Ocean views and a sense of calm define this 54 m² (585 ft²) Privilege Junior Suite Ocean View. The furnished terrace becomes the perfect place to take in the surroundings at your own pace, while Privilege amenities add an extra layer of comfort each day. Just steps from the beach and exclusive areas, the experience feels close and well balanced.
Hotels for every type of stay, all offering top quality accommodation
Bistro Privilege
Poolside restaurant exclusive to Privilege guests, offering a magnificent selection of international dishes.
Sensai Restaurant
A dynamic atmosphere inspired by Japanese cuisine, featuring à la carte dishes and teppanyaki tables. At Sensai Restaurant, you can enjoy an evening full of energy and flavor that culminates with a delicious matcha dessert.
Mexican cuisine rich in authentic flavors in a warm and colorful setting inspired by a traditional hacienda. Discover Mexico through your palate, from Aztec soup to guava flan. Ask about our vegetarian options.
Italian restaurant in a classic and elegant setting. Traditional recipes and authentic flavors that evoke the essence of Italy without leaving the Riviera Maya.
Facing the sea, this Caribbean restaurant offers a grilled selection at lunchtime. As night falls, the concept changes to selected cuts and rodizio in a warm seaside setting.
A spacious and bright buffet with international stations prepared to order. From a salad bar and freshly made pizzas to seasonal fruit and a selection of desserts designed for every taste. All just steps from the pool.
Opening Hours Breakfast: 06:30 am - 11:00 am. Lunch: 12:30 am - 04:00 pm. Dinner: 06:30 pm - 10:00 pm
Route 66
A journey to the golden age of Rock & Roll. Amidst iconic details and a vibrant atmosphere with great music, enjoy burgers, milkshakes, and American classics.
Located between the pool and the sea, this restaurant is the perfect place to recharge. Burgers, hot dogs, and classic snacks to enjoy between refreshing dips.
The aroma of freshly brewed coffee invites you to pause for a moment. Enjoy coffee specialties, pastries, and snacks that turn every break into a small pleasure.
Opening Hours 08:00 am - 11:00 pm
Lobby Bar
The resort’s meeting point. A lively space where cocktails, premium drinks, and refreshing creations set the perfect scene to enjoy the afternoon or start the evening.
Opening Hours 10:00 am - 01:00 am
Daisy Snack Bar
After the fun at the water park, this spot offers snacks and sweet treats to recharge before heading back to the action.
Opening Hours 09:00 am- 05:00 pm
Fresco Bar
Natural and refreshing flavors in every sip. Freshly prepared juices and smoothies, perfect for hydrating and enjoying a refreshing moment by the pool.
Opening Hours 07:00 am - 03:30 pm
Ice cream shop
Indulge in a delicious selection of artisanal ice creams. The perfect treat to refresh your day with a sweet touch.
Enjoy paradise without any worries with our All Inclusive programme at the Privilege at Ocean Coral & Turquesa
Top brand food and drinks
Cocktails and snacks
Casa del Mar Buffet Restaurant
10 themed à la carte restaurants (1 Adults Only)
11 bars (1 Adults Only)
2 snack bars
Ice-cream shop
Bowling alley
Tennis court and multi-sports court
Experiences
Privilege, Exclusive Rooms and Services
Privilege at Ocean Coral & Turquesa invites you to experience the Riviera Maya through a lens of sophistication and absolute relaxation. Designed for those seeking exclusivity, this service transforms your stay into a personalized sanctuary featuring suites in preferential locations and access to private oceanfront spaces. From the intuitive care of our butler team to the freedom of gourmet dining without schedules, every detail is crafted so your only priority is enjoying the Puerto Coral beach in a serene and distinguished atmosphere.
Despacio Spa Centre, a space where wellness meets serenity. Enjoy our hydrotherapy area and gym, along with a curated selection of beauty treatments and massages. As a Privilege guest, you will receive discounts on services and the boutique, as well as access to the wet areas. Our team of wellness professionals will guide you in this environment designed to pause the rhythm of everyday life and renew your energy in complete tranquility.
The Daisy Club redefines family holidays with exclusive spaces and an entertainment program tailored by age group. From the fun at the Daisy Club and the Water Park to the energy of the Arcade, every moment is an adventure. We offer total comfort with our Family Rooms (featuring special check-in and extra surprises) and a service that provides essential baby items upon request. Furthermore, we encourage a connection with nature through our Sea Turtle Conservation Program.
Welcome to the world of the Blue Team, where fun meets unforgettable experiences. Discover a vibrant schedule that balances wellness and entertainment, from water sports and yoga to cooking classes and evening shows for the entire family.
As a Privilege guest, enjoy preferential attention and adult-focused activities at the Privilege pool. Our entertainment team will guide you through an environment designed to elevate your stay and create lasting memories throughout your day.
Ocean Coral & Turquesa is the perfect setting for meetings, banquets, cocktails, and events in the heart of the Riviera Maya. With three fully equipped meeting rooms and stunning outdoor spaces overlooking the sea, every celebration will be unforgettable.
At the Ocean Coral & Turquesa we´ll take care of all the details to make sure your celebration is everything you always dreamed it would be. We have one-of-a-kind, exclusive locations for weddings and unforgettable celebrations – a magnificent beach with azure waters, a wedding gazebo with stunning sea views and beautiful tropical gardens.
Fundación para la Educación Ambiental (FEE) Blue Flag 2024
H10 Hotels H10 Quality Excellence Management System 2024
TÜV Rheinland ISO 9001:2015 2025
Tripadvisor Top 10 of the "most excellent" hotel chains in the world 2018
Tripadvisor Travellers' Choice 2020
Committed to responsible tourism
Stay Green is the H10 Hotels Sustainability Plan. In line with our commitment to society and the environment, its goal is to promote a model for responsible tourism in all our destinations.
Zero Carbon Footprint
Sustainable Water Management
Responsible Consumption
Social Commitment
As part of the Stay Green programme, the Ocean Coral & Turquesa hotel has implemented the following actions:
Collaborates with the Instituto de la Mujer in support of vulnerable or at-risk women
Collaborates on team breast cancer awareness-raising campaigns
Our beaches are Blue Flag certified; a testament to our water quality and environmental excellence.
Participates in mass beach cleaning sessions at Punta Brava and Bahía Petempich beaches: all the material collected is separated and deposited in recycling containers
Participates in campaigns to protect and care for sea turtles, safeguarding their nesting areas on beaches around the hotel
Reviews
No more adults only areas... :(
luvs2run27
This was our 3rd time at this Ocean resort and while the service and food were still great, we were EXTREMELY disappointed to discover they've eliminated El Beso and there are no adults only areas anywhere. Evidently they converted the adults only pool to just "Privilege" and now kids are allowed. Being at a family resort is fine, but there MUST be a place for just adults. We may go back, but will try their new 'now' adults only resort Allure in Costa Mujeres next time.
4/5
Excellent Service
scottcV9365LL
Service and atmosphere
Just returned from another great trip to the Riviera Maya at Ocean Coral & Turquesa and wanted to comment on the Privilege service we received. The single suite was wonderful and close to swimming and dining. One thing that makes this resort special are the people.
Great Butlers - Alberto & Sebastian
Managers - Susana, Javier
Waiters - Emmanuel, Freddy, Ricardo, Victor, Fonso, Miguel, Obed, Daniel
Pool Service - Ricardo, Jose
Privilege Mgr - Yesenia
5/5
Great Hotel, Amazing Restaurants, some annoying petty niggles
Lisha B
Overall the hotel was lovely. We were upgraded to privilege as we had originally booked the El Beso section. Have to honest our butler was pretty useless, He came and said hi a few times but really didn't add anything to the experience. Privilege pool was lovely and all the pool staff were incredible and helpful. Rooms were lovely and really enjoyed the jacuzzi bath although cleaning was a little lapse (forgot towels, run of out bubble bath and the coffee/milk were rarely topped up enough) All of these were just little niggles though. The buffet restaurant was only open for dinner a couple of nights a week and when it was the hot food options were pretty dull and not very plentiful. However, this wasn't a problem for us as all the a la carte restaurants were just incredible. Had some amazing meals and booking wasn't an issue if you were chilled about where you ate or were organised. Staff in the restaurants were generally all lovely (apart from the grumpy waiter in the Italian). Don't miss out on the fillets steaks in the Italian and Privilege Lounge. Just the best I've ever had.
The seaweed on the beach was a real shame but not much they can do about mother nature. A few days at the end of our stay the smell was everywhere in the hotel.
Overall, the hotel was lovely. There was everything there you could possibly need or want. Staff were great and helpful. All the above really are just niggles though. They didn't affect our enjoyment of the holiday and I can't rate the restaurants enough.
Would I go back? - probably not but that's mainly because of the unusable beach. The hotel itself is amazing.
4/5
Weather was fantastic, Food was good and plenty, Just not enough ala carte. Check the hotel for seaweed before booking.
Pauline Mary B
LOVED THE HOTEL but
Seaweed was horrendous. Couldn't go in the ocean and place stunk like fish. Bad time of the year if you want to use the beach or swim in ocean.
Communication at reservation wasn't the greatest. The buffet isn't always open for dinner. They didn't tell us where the a la carte were so we had to ask people. You have to scan a QR code to get a reservation at certain restaurants and you didn't know what was open or when, until you scanned to QR code. Spots fill up fast so you have to go online at 10 am. Even when you are in the restaurant, you'll find a lot of empty tables.
Can't complain about the food and bartenders are fantastic. Japanese and Blue Romantic was delicious. Was not impressed with the Italian. Soup was way too salty and pasta was raw. and gnocchi tasted like mashed rolled potatoes only.
Rooms and beds were comfy. Plenty of hot water.
NOW BEWARE; YOU CAN ARRANGE A FREE TRIP TO PLAYA DEL CARMEN BUT IN ORDER TO GET THERE THEY STOP YOU AT A SILVER JEWELRY COMPANY FOR 1 1/2 HOUR THEN NEXT DOOR TO A TEQUILA STORE.
BE CAREFUL BELOW...............
SALES PEOLPLE OUTSIDE THE STORES WILL TELL YOU THEY WORK AT YOUR HOTEL (most common line used down there) AND PRETEND TO BE YOUR FRIEND AND LEAD YOU TO THEIR SHOP. I THOUGHT I BOUGHT A NICE PIECE OF GOLD ONLY TO HAVE IT TARNISHED THE NEXT DAY. WATCH YOUR CREDIT CARDS. CHECK THE BALANCES BEFORE YOU LEAVE THAT STORE. MY FRIEND HAD HER PURCHASE BILLED 3 TIMES. THE GUY WAS WAVING IT UP IN THE AIR SAYING THERE WAS NO INTERNET CONNECTION WHEN IN FACT HE WAS CHARGING HER PURCHASE 3 TIMES THE AMOUNT. WATCH THAT THEY INPUT THE CORRECT AMOUNT. BETTER STILL DONT BUY ANYTHING IF YOU DON'T HAVE TO. We talked to a lot of people that also got ripped off. 5th Avenue shopping is nice but watch your purchases.
4/5
FAQs
Does the Privilege service include priority check-in?
What time is checkout?
Is the Privilege service at the Ocean Coral & Turquesa all-inclusive?
What does the Privilege service include at the Ocean Coral & Turquoise?
Which rooms can I book?
What is the difference between a standard room and a Privilege category room?
What exclusive areas does it include?
Does the service include a butler or concierge?
Does the minibar change in the Privilege category?
Does it include spa access?
Are there any exclusive restaurants?
Is it for adults only or are families allowed?
Can I access all the hotel's services with a Privilege membership?
Are there any exclusive entertainment or leisure programs?
Does it have direct access to the beach?
Is it difficult to get sun loungers at the pools during the day?
24-hour All Inclusive
Exclusive Privilege Area
Privilege Beach with Balinese Beds
Free Airport - Hotel transfer (only available on our website and for stays of 3 nights or more)
Exclusive Privilege Pool
3 Snack Bars and an ice-cream shop
Bistro Privilege
Blue Team: Entertainment program
Free Wi-Fi
3 outdoor swimming pools and a jacuzzi (general resort)
International buffet restaurant (general resort)
10 themed restaurants (general resort)
6 bars (general resort)
Bowling alley and two theatres, one of which is outdoors (general resort)
Despacio Spa Centre ($)
Gym (general resort)
Sports area (tennis courts and a multi-sports court) (general resort)
Dive It! diving centre and motorised water sports ($)
3 meeting rooms (general resort)
Space for weddings, events and celebrations (general resort)
Laundry service, car rental, excursions and shops ( (general resort))
Zero Carbon Footprint
Sustainable Water Management
Responsible Consumption
Social Commitment
res.mex@oceanhotels.com
Bookings and information
Riviera Maya
No more adults only areas... :(
This was our 3rd time at this Ocean resort and while the service and food were still great, we were EXTREMELY disappointed to discover they've eliminated El Beso and there are no adults only areas anywhere. Evidently they converted the adults only pool to just "Privilege" and now kids are allowed. Being at a family resort is fine, but there MUST be a place for just adults. We may go back, but will try their new 'now' adults only resort Allure in Costa Mujeres next time.