Ocean Coral Spring, Jamaica

My experience went really well. I celebrated my honey money at Coral Springs in Trelawny and it was nothing short of amazing. It is definitely one of the best hotels that Ive been to. The amenities are amazing and the options are endless. Special shoutout to Mr. Phillip Annikey and Ms. Sherry-Gaye at the front desk. They really made our experience memorable. My wife and I will be back.

Good people good food lots of fun. Customer service 5/5. Nothing but fun, came with the wife and kids and would recommend this hotel.

Every part of our trip was absolutely amazing!! The people, food, resort and service. Melrose our server was exceptional!

When we first changed our trip from Cuba to Jamaica, we had difficulty finding a resort last minute that was reasonably priced. We came across Ocean Coral Spring and were able to book it for a decent price without going too far over what we had originally planned to spend for Cuba. Before arriving, I joined the Ocean Coral Facebook group and saw many mixed reviews, particularly concerning staff. That did cause some hesitation, but our actual experience was very different, and I will get to that shortly. Arriving in Jamaica was a pleasant surprise. Despite hearing about Jamaican time and a more laid-back pace, the airport experience was extremely efficient. We were off the plane, had our luggage, and were through immigration in roughly 20 minutes. We opted for the resorts provided transfer, which took under an hour. The drive was enjoyable, and we spent the ride laughing and chatting with the driver. Once we arrived at the resort, check-in was handled quickly and professionally. We were greeted warmly and directed without confusion or unnecessary delays, which was appreciated after a travel day. Now, this is where the staff experience truly stood out. The staff were overly accommodating throughout our stay. At no point did we feel ignored or treated poorly. In fact, a large part of why we enjoyed this resort so much was because of the staff and the effort they put into making our stay enjoyable. It is important to note that we paid for no upgrades or privileges and were still treated exceptionally well. Our room was spotless, and housekeeping did a wonderful job daily. Each morning we returned to cute towel decorations and a flower, which was a thoughtful touch. One moment that stood out was at the coffee shop, where a staff member brought a young girl behind the counter to help make coffee. The child was given a one-dollar tip for her help and proudly waved it around, clearly excited and proud of what she had done. It was a small moment, but it left an impression. Based on our experience, I truly believe that your interaction with staff reflects the energy you bring. Are there days when someone may not be smiling? Possibly. We personally did not witness that at all. The food exceeded our expectations. There was so much variety that I honestly wanted to try everything, and I did my best to do so. The drinks were equally enjoyable, and the bartenders were very generous with the rum. The entertainment team deserves special mention. They maintained high energy, interacted well with guests of all personalities, and consistently kept a positive attitude. I participated in several activities and genuinely enjoyed how engaging and inclusive the team was. The pool area was excellent. The water temperature was perfect, especially in the 2530+ degree Caribbean heat. The only aspect that did not fully meet expectations was the beach. That said, this was something I was aware of before booking. I knew the beach was smaller and rocky, and that it would not compare to Cuban beaches. While I had imagined walking along the coastline, this is not possible due to rock walls. However, this was understood going in, and everything else about the resort more than made up for it. Overall, if you are feeling stressed or second-guessing your booking based on comments in the Facebook group, there is no need to worry. We had a great time. We did not purchase any upgrades, had a main-floor walkout close to the pool, and stayed for seven days. As I write this, we are on day six, and we would absolutely consider returning.