Ocean Eden Bay, Jamaica

Beautiful resort and awesome experience. Shannon was so very helpful and attentive to our needs. The staff was friendly and accommodating. Cant wait to go back.

This hotel and complex has everything. The Eden Bay Hotel has a sister hotel next door, which is not adult only, but we were allowed to use their facilities, which was good . The check-in was quite slow and laboured but okay, the rooms we had, overlooked the pool and were spacious and fairly up to date and were cleaned well every day with fresh towels if you wanted them, we did have trouble with our door lock several times locking us out but they did fix this. The complex is quite large with lots of restaurants with food to suit everyone, the staff in the resort are very friendly and helpful , and nothing is too much trouble for them, sometimes a little slow but this is normal for jamaicans they take things easy. The entertainment team worked really hard to make your stay great and were very happy to engage with guests , cc , Billy, and especially Dimario were great and made our stay much more memorable. We were at the hotel during the 4th of July celebrations, and they certainly put on a show. The pool is large and cleaned every day , clean towels every day as well , the towel lady odette was very funny and spoke with us every day , unfortunately the pool bars ran out of straws almost daily which is pretty poor management for a hotel this size. There is plenty of entertainment on an evening with live music most nights we enjoyed a few drinks in the reception bar , the guys in there were really good especially junior and jason who looked after us well and were very funny, one downside is the drinks are local beverages and are low quality which is very poor for a 5 star hotel which is also not cheap, I think that's a jamaica thing as we have stayed in H10 hotels in other countries and the drinks are top quality labels. Another big disappointment is the shop on the complex or rather the prices they charge, as a tourist you do expect to get hit but the prices in that shop are ridiculous, 10 for a bag of crisps, wow, again in other H10 hotels they give these out free with all inclusive. I'm really surprised that the main currency used here is american dollars. No one seems to want to take jamaican dollars. There is the constant smell of cannabis and other drugs, but this is jamaica, and it is legal, but it gets too much at times. Despite one or two things mentioned , we loved this hotel, and jamaica itself is a fantastic place , we definitely recommend it, and we hope to be back soon.

Tashae took care of my group. Our drinks were fresh and she was super friendly. Definitely coming back for more fresh juices!!

Fresco bar was AMAZING. My sister and I didnt know what to get and Tashae made us her specialty drink. It was so good. Definitely recommend