Ocean Maya Royale, Riviera Maya

Jenni Overington I have been here at the OMR since 30/08/25. It's a great adults only hotel and is worthy of it's 5* status in my opinion. The rooms are clean comfortable and a/c is welcoming after a hot day by the pool. The staff are amazing, bar tenders, waiters/waitresses and the entertainment team led by Kenndell all do a fantastic job - "Kenndell is the best" he is so friendly & welcoming, and he remembers everyone's name who interacts with him. Adrian & Rusbel serving drinks at El Churro/quiet pool were friendly and always attentive. I attended some experiences during my stay....they were.. Had a lovely experience learning all about the Mayan culture and Mayan food Pilar explained everything well and it was very interesting. Assisting with the cooking experience led by Kenndell and the amazing chef Alonso it was very enjoyable & fun. The appetizer we helped make was amazing, tasted delicious! I'm now looking forward to attending The Mayan Experience meal tomorrow night (Thursday) to taste the other Mayan delights. I also attended the Spanish lesson with Viri it was good to learn some useful phrases that I could use during my stay. I'd learnt Spanish at school but that was over 40 years ago! Viri is a very good teacher and it all came back to me! Learnt to say hello/greetings & how to reply and ordering a drink etc. Tonight Thursday 11.09.25 I experienced the Mayan Show with Pilar as the host. The dancers were incredible and learning more about the Mayan culture and the importance of their history to modern day México as your country celebrates it's independence! The food was fantastic and very delicious a thoroughly enjoyable experience & evening. Would recommend this 100%

A great evening with amazing food and wonderful dancers. Great to learn more about the Mayan heritage All the staff were very nice and always made sure to keep our glasses full

This resort is excellent, the staff are extremely friendly in all areas. The entertainment crew are awesome, kenndall, susu, margaretta etc, waiters and waitress, bar staff, Mike's coffee excellent, great food in buffet and all resturants, clean rooms etc...we will be back

We booked the privilege room, and it was great. Lovely room and concierge service. We want to thank Omar, Jesus Jorge, and Allien for making our holiday amazing. It's a wonderful hotel in a great location and the food and drinks offerings are very good and all made possible by the wonderful staff.