Ocean Maya Royale, Riviera Maya

Clean and newly renovated with GORGEOUS landscaping. Coffee bar in the lobby was a life saver. El Charro is the best restaurant on site for authentic mexican dinner! If you book through travelocity/expedia, you get all kinds of perks. 15 minute walk to crystal clear lagoon everyday. Excursions at the front lobby are amazing! July- September you can swim with whale sharks! Cenotes are so cool and beautiful! Will definately be back

Our server, Jesus was phenomenal at the privilege beach. He had our drinks ready for us as soon as we arrived to the beach every day. He knew our favorite spot and was ready to make our experience memorable. His personality and smile was contagious! Scooby Doo!!

This was our second visit to OMR within the past year. We loved it so much the first time, we stayed for 10 nights this trip from Sept 5 -Sept. 15. Like our previous visit, we enjoyed this trip just as much! The staff is what makes this resort worth coming back! Everyone is so welcoming and friendly! There are so many people that we would like to recognize for making our trip so memorable! Shout out to Kenddell from the Entertainment Team! He is so full of energy and gets to know everyone, an all around amazing person! Chiky Baby is amazing at his job and was always smiling and a pleasure to talk to. Activities at the pool with Viri, Moises, Grecia, Alberto, Victor, and Dali were fun to participate with! Miguel makes the best drinks at the pool bar and he remembered us from our previous visit! Huge shout out to Christobal at the Sports Bar! He always has a great drink recommendation and is very nice and friendly to talk with. We stopped by almost every night after dinner to get a drink and watch sports in the bar. He practically runs that place by himself making drinks, taking food orders, clearing tables, and serving the food. Alfredo at the breakfast buffet provided us with great service every morning. He always knew what our group of 6 was drinking before we even sat down. Ulises at the lunch buffet was always smiling and a pleasure to see when I would stop for my afternoon pasta. He always knew what I was going to order. Suemi at the Despacio Spa provided me with a very relaxing massage! The resort grounds and beach are beautiful! The rooms are spacious and clean. We ate at all of the restaurants and tried many of the theme nights at the buffet dinners. The buffets always had a wide variety of foods to choose from. We never had to wait to get into the restaurants when we wanted to have dinner, and we were non-privileged. Our favorite restaurants were Yookoso and Blue Moon although the Mexican and Italian were also very good. The Sports Bar is excellent for a quick snack too! This resort is well worth every penny! We will be back for a third visit very soon! Thank you OMR!

Ocean Maya Royale is a beautiful resort with a relaxing vibe all around. Its a perfect getaway for adults. But the best part is not the stunning scenery, beautiful and clean rooms, or delicious food - its the staff. My husband and I celebrated our wedding anniversary here and the staff made it extra special. As Privilege guests, we had excellent service all throughout. Our personalized butler, Juan, was kind and friendly all through the stay and so very responsive. He made sure to answer all of our questions via WhatsApp immediately and provided us with everything we needed and more. He was a highlight. Additionally, our server David and the captain Jorge took care of us during our special anniversary dinner on the beach. They were so thoughtful and treated us like royalty. They made the dinner extra special. The staff also set up flower petals and a hot tub for us on our anniversary and wrote a sweet anniversary note. We will definitely be back and hope to see Juan, Jorge and David again.