The Ocean Riviera Paradise is a newly-built five-star resort located on the Riviera Maya seafront, very close to Playa del Carmen. It is noteworthy for its huge size, in addition to its modern architecture and striking Mediterranean-inspired interior design. The resort benefits from multiple swimming pools, one of which is on the beach itself, just a few metres from the sea, as well as lush native vegetation, 10 restaurants, 12 bars and a sports area. It also features Privilege, Exclusive Rooms and Services, a Despacio Spa Centre, Dive It! diving centre and a wide range of entertainment options for the whole family.
Daisy Club: children's entertainment programme and Teenclub
Arcade ($)
5 meeting rooms
Shopping centre ($) and hairdresser's ($)
Laundry service ($), babysitting service ($), currency exchange and car rental ($)
Free Wi-Fi
Location
The Ocean Riviera Paradise stands on the Riviera Maya seafront, in the heart of the Mexican Caribbean, an area known for its impressive beaches with fine sand and turquoise water. The Riviera Maya also boasts important Mayan heritage and is home to amazing pyramids and incredible natural wells. The resort’s proximity to Playa del Carmen means that it’s within easy reach of the best restaurants, shops, golf courses and buzzing nightlife.
Tropical views surround this family-friendly Junior Suite Nature View, where a King-size bed or two double beds and a sofa bed give everyone room to settle in. Close to the waterpark, pools and family activities. A relaxed sitting that keeps the fun close without taking away from quiter moments.
Located in the building closest to the shore, this bright suite blends ocean breezes with the calm of lush tropical greenery. A welcoming space with your choice of a king-size bed or two doubles, designed for families or couples to enjoy the resort’s vibrant energy without ever straying far from the sea.
Feel the ocean’s proximity in the resort’s most prefered location. Designed to elevate your getaway, this spacious suite for couples invites you to unwind in the outdoor jacuzzi on your furnished terrace at sunset, pairing Caribbean energy with a warm, elegant interior featuring a king-size bed.
Water park excitement right outside your door! Designed for energetic families looking to maximize the fun, this spacious suite features a king-size bed or two double beds and a furnished terrace. Just steps from the water slides, splash pool, and main entertainment areas, it offers plenty of room to recharge between adventures.
Step straight from your room into the water in seconds. Located on the ground floor of the building closest to the beach, this king-bed suite offers direct access from your furnished terrace to the swim-up pool, the perfect choice for a seamless, sun-filled getaway.
Go from room sophistication to the water in an instant. Located close to the beach, this suite gives you direct access from your terrace to the swim-up pool, an outdoor jacuzzi, and a comfortable king-size bed. The experience is completed with welcome amenities, personalized attention, and exclusive access to Privilege areas.
Set in the building nearest to the ocean, this sophisticated king-bed suite spans two light-filled levels. Its standout highlight is the private rooftop terrace with an outdoor jacuzzi, the ultimate setting to take in Riviera Maya skies before heading down to the beach or pool in just a few steps.
Admire the turquoise Caribbean Sea from your own private vantage point. Situated on the top levels of the building closest to the beach, this two-story suite with a king-size bed treats you to inspiring partial ocean views. Take in unforgettable sunsets from your rooftop jacuzzi in a stylish, vibrant setting.
An exclusive perspective on relaxation spread across two levels. This suite combines generous indoor living with a king-size bed on the main floor and an impressive rooftop featuring an outdoor jacuzzi above. The ideal choice for intimate sunsets under the Caribbean sky, complete with premium perks, VIP amenities, and personalized Privilege service.
The Caribbean Sea sets the backdrop for an unforgettable stay. This sophisticated Master Suite boasts spacious interiors divided into a master bedroom with a king-size bed and a separate living room. Relax in your terrace’s outdoor jacuzzi while taking in ocean views and enjoying the Privilege experience: butler service, a welcome bottle, premium amenities, and access to exclusive areas.
Spectacular ocean views from the comfort of your own two-story sanctuary. This majestic suite features a separate bedroom with a king-size bed, a living room, and a private rooftop terrace with an outdoor jacuzzi. An elevated escape where ocean breezes and sunset hues are enjoyed alongside the highest level of Privilege service.
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Designed for enjoying the water with complete privacy and style. This expansive suite features a separate bedroom with a king-size bed, a living area, and an outdoor terrace jacuzzi with direct access to the swim-up pool. A refined retreat combining suite-style comfort with personalized service and exclusive Privilege spaces.
Maximum space and tranquility in a privileged resort location. This grand suite features a separate bedroom with a king-size bed, an independent living room, and a furnished terrace with an outdoor jacuzzi. Includes all signature Privilege benefits and services for a superior Riviera Maya vacation.
Set directly facing the sea, this Privilege Master Suite Private Pool Ocean View offers a distinctive way to experience the resort. A separate bedroom and living area bring greater flexibility to your stay. Beyond the interior, a private pool and oceanfront setting create an effortless connection with the surroundings, enhanced by Privilege services from the moment you arrive.
Elevate your stay with the distinctive touch of Privilege. Surrounded by lush tropical gardens, this elegant suite combines a warm interior with Mediterranean-inspired accents, a king-size bed, and a furnished terrace with an outdoor jacuzzi. Enjoy personalized care, access to the Privilege Lounge, and the resort’s most exclusive areas.
Paradise Honeymoon Junior Suite Rooftop Ocean View
Set across two levels, this Junior Suite pairs partial ocean views with a rooftop terrace and outdoor jacuzzi. From above, the atmosphere feels quieter and more removed from the resort’s rhythm. Inside,a comfortable and welcoming space invites you to unwind, with the beach and pools remaining just a short walk away.
Romantic, à la carte restaurant serving signature cuisine. For guests aged 18 and over. The breakfast service at the Bluemoon Restaurant is exclusively for guests of El Beso and the à la carte dinner service is available for all the resort’s adult guests.
Buffet-style restaurant serving international cuisine, with show cooking, different culinary corners with specialities from a number of countries and theme nights. Open everyday for breakfast, lunch and dinner.
Opening Hours 06:30 am - 10:30 pm
Steak House Restaurant
À la carte restaurant specialising in grilled meats.
Located beachfront, this restaurant combines a warm atmosphere with a varied selection for lunch and dinner. Fresh seafood, handcrafted pizzas, and made-to-order appetizers come together to create a flavorful dining experience.
À la carte Italian restaurant. This restaurant offers a delicious variety of traditional pastas and sauces, as well as a large selection of Italian wines, specially chosen to create the perfect pairing with the dishes on the menu.
A colourful ice cream shop with a range of flavours and toppings.
Opening Hours 04:00 pm - 10:00 pm
Sports Bar & Disco
Dive into the sporting passion at our Sports Bar, where you can enjoy the matches of your favorite team accompanied by delicious snacks. As the night progresses, the atmosphere transforms into a vibrant disco for adults (+18). Here, you can dance to the rhythm of the best music and enjoy your favorite drink.
The resort features four swim-up bars designed for every type of guest: Daisy, offering special drinks for children next to the water park; Riviera, located near the beach; Privilege, exclusive to Privilege guests; and El Beso, reserved for adults-only guests staying at El Beso. Each provides the opportunity to enjoy refreshing drinks without ever leaving the water.
Opening Hours 10:00 am - 06:00 pm
Pez Vela Bar
A welcoming space where the ocean breeze accompanies a selection of cocktails and national and international drinks. The perfect setting to relax and embrace the authentic Caribbean atmosphere.
Opening Hours 10:00 am - 06:00 pm
Ocean Burger
Ocean Burger with drinks and snacks that kids will love.
Enjoy paradise without any worries with our All Inclusive programme at the Ocean Riviera Paradise
Wide range of food and drinks
Cocktails and snacks
2 Buffet Restaurant
8 themed restaurants
5 bars
4 pool bars
2 snack bars
Bowling alley
Theatre and Disco
3 tennis courts and multi-sports court
Outer baseball cage
Ice-cream shop
2 themed dinners in the Plaza Central (For bookings in Edén building rooms. One dinner for every 7 days.)
Experiences
Privilege, Exclusive Rooms and Services
Enjoy a unique experience at the Ocean Riviera Paradise with Privilege, Exclusive Rooms and Services. Receive exclusive treatment and unwind in the best rooms.
Take some time out at the Despacio Spa Centre, where you can switch off and take care of your body and mind. Let our team of professionals pamper you while you enjoy our massages and face and body treatments.
At the Ocean Riviera Paradise you will find an extensive programme of sports and activities organised by our team of entertainers, the Blue Team. Guests will be able to enjoy:
A sports area with three tennis courts and a multisports court
Non-motorised water sports
Dive It! diving centre and motorised water sports ($)
Bowling alley, theatre and nightclub
Arcade ($)
During the day, guests can enjoy countless activities such as football, volleyball, boules, dance classes, foam party and aqua aerobics, among other water-based activities.
Moreover, by night shows, live music, films and theme nights will provide lots of fun.
The Ocean Riviera Paradise offers endless possibilities for events: there are 6 meeting rooms, all of which have natural light. Six rooms have movable partitions that can be removed to form three larger spaces with a maximum capacity of 250 people. The options on offer also include the impressive outdoor spaces and restaurants, which are also ideal for events.
Here at the Ocean Riviera Paradise, we take care of all the details to ensure that your celebration is everything you always dreamed it would be. The hotel is located in a unique environment and offers all the services required to guarantee a perfect day: seafront celebrations, events on our terraces or by the pool, etc.
Fundación para la Educación Ambiental (FEE) Blue Flag 2024
Biosphere Tourism Biosphere Sustainable 2026
H10 Hotels H10 Quality Excellence Management System 2024
TÜV Rheinland ISO 9001:2015 2025
Tripadvisor Top 10 of the "most excellent" hotel chains in the world 2018
Tripadvisor Certificate of Excellence 2018
Committed to responsible tourism
Stay Green is the H10 Hotels Sustainability Plan. In line with our commitment to society and the environment, its goal is to promote a model for responsible tourism in all our destinations.
Zero Carbon Footprint
Sustainable Water Management
Responsible Consumption
Social Commitment
As part of the Stay Green programme, the Ocean Riviera Paradise hotel has implemented the following actions:
Harnesses ambient heat to generate hot water (heat pumps).
Generates its own drinking water supply from seawater (desalination).
Our beaches are Blue Flag certified; a testament to our water quality and environmental excellence.
Collaborates on food for special occasions: Three Kings bread, chocolate, piñatas and presents for our adopted primary 'Jardín de niños Pelópidas de la Salle', which protects underprivileged children.
Collaborates with a secondary school on the Refugio Anticiclónico programme, renovating its halls, green spaces, bathrooms, fans, air conditioning and dining area, improving the campus and also serving as a cyclone shelter.
Support provided to the IMSS (Mexican Social Security Institute).
Donates plastic bottle caps to the AMANC Foundation (Mexican Association for Aid to Children with Cancer).
Reviews
A superb hotel for families!
hannahtZ7490AN
We stayed at Ocean Riveria Paradise (Oct 2026) and was very impressed with the hotel, amenities and the friendliness and efficiency of the staff. We are a family of four with a 5 year old and 9 year old. Firstly we stayed in the Junior suite, it was a lovely spacious, clean, modern room with a jungle view. There was two double beds and a sofa bed, which worked really well for us. The beds were super comfy and we all slept beautifully. We had an issue with the hot water which was sorted out straight away. The customer service was superb. Our son also had heatstroke and the staff helped us straight away to send the doctor to us. There was a lovely jet bath and a big walk in shower and lots of storage. You download the hotel website app to view activities, book restaurants and events. This was convenient to use. There are some parts of the hotel that are for privalege guests only, this did not affect our stay. Our favourite pool was pool 4, it had a swim up bar, a great cafe called Ocean burger which did the best crpes and hotdogs! and lots of lovely events going on in the pool like volleyball and aerobics. The infinity pool by the beach was lovely, the only thing is there are locals asking you if you want a massage/buy activities etc. They did however leave you alone once you said no. The beach was pretty and well looked over. It's only small and I wouldn't say it's quite calm enough to swim safely with the children, but it's beautiful to sit next to in the stunning Pez Vela restaurant, to walk along is nice and the kids like making sandcastles. The kids waterpark was good but personally we thought the slides need improving as our kids got stuck on them where they are quite slow. There is a great park, football area and even a little mini cenote to see some turtles.
The food is FANTASTIC! the main Amaranto buffet has absolutely everything you would want, we couldn't wait to go. Pez Vela has a beautiful setting by the sea offering fish and chips, pizza, fresh fish etc. The steakhouse and La Laconda Italian was delicious and had lovely ambient lighting and atmosphere. I needed gluten free and they accommodated me very well in the restaurants. The only thing I would say needs improving is the gluten free bread. We saw so much wildlife here. It was amazing, we loved how Ocean protects the wildlife here, including free roaming monkeys, coatis, lizards, raccoons and deer. There are photographers that take amazing photos of you on site. Great entertainment on for the children and adults. One night a man made the most incredible balloons for the children and set up an outdoor cinema with tents. We loved the Michael Jackson and fire show. There is a great family lounge, which has PlayStations, xbox, football tables and pool as well as a free blowing alley, and also a seperate arcade which costs extra. Our kids loved it. My husband and I adored the coffee shop, we loved the special edition drinks. The kids loved the ice cream parlour and the selection of ice cream. The shops were great but pricy, we bought the kids some gorgeous Cancun hats and souvenirs. There is a shuttle that you can get on to take you to the beach which is fanastic. The temperature in October was between 28 and 30c which was perfect. This definitely felt like a five star resort. It is very well managed, in a great area and they made us feel like we were in paradise! Thank you Ocean Riveria team!
5/5
Great experience, staff were amazing
brycem915
Amazing Staff at Ocean Riviera Paradise!
We had an amazing stay at Ocean Riviera Paradise Resort, and the incredible staff made our vacation even more special!
Ariz Our Butler: Absolutely amazing! So friendly, helpful, and attentive. She went above and beyond to make sure we had everything we needed. We highly recommend her!
Alexis Mexican Restaurant: Fantastic service! Super friendly, attentive, and made our dining experience wonderful.
David Privilege Dinner: Outstanding service! Very professional, welcoming, and made our evening extra special.
Luis Steakhouse: Excellent service! Friendly, attentive, and made sure we had a great dining experience.
A huge thank you to these four amazing employees! Your hard work, kindness, and dedication truly made our vacation memorable.
Ocean Riviera Paradise is lucky to have such wonderful staff! We cant thank you enough!
5/5
Guest services
695santanah
We really have enjoyed this resort. There are so many activities for all ages. The food is also very good. We arent very tech savvy so Andrea at guest services helped us with our dinner bookings. She was very pleasant to deal with!
5/5
Great Beginner Resort
Farel L
Had such an enjoyable stay and experience. The food was great and the activities were especially fun. There were new things everyday and Ken was also so entertaining.
5/5
FAQs
What time is check-in?
What time is check-out?
Is parking available for guests?
How far is Cancún airport and is there a shuttle service?
What is there to see near Ocean Riviera Paradise?
How is the hotel laid out and what sections does it have?
What is the El Beso Adults Only section?
What does the Privilege service include at Ocean Riviera Paradise?
Does the hotel offer a kids' club or children's entertainment programs?
Does the hotel offer entertainment or leisure programs for adults?
Is there a swimming pool on site?
Does the hotel have a water park?
Is there a gym on site?
Is there a spa on site?
Is there a dive center?
Is Ocean Riviera Paradise an all-inclusive hotel?
What breakfast options does the hotel offer?
What are the restaurants at the hotel?
Do the à la carte restaurants require a reservation?
Do the restaurants have a dress code?
Does the hotel have direct access to the beach?
Can experiences or excursions be booked?
Can weddings and events be organized at the hotel?
Does the hotel have rooms for meetings or corporate events?
Is the resort accessible for people with reduced mobility?
What an amazing time we had in Mexico these past two weeks! 🇲🇽💃🏻🌴 Can’t put a price on quality time with family. 👨👩👧❤️🐬 Got to visit beautiful new places, taste new delicious meals and recharge for next journeys ahead... 🧖🏻♀️🔆🧳
ocean-riviera-paradise
@the.journeyjunkies
Splashing our way through Mexico 🇲🇽 💦
We tried to replicate an old photo of Miguel in Mexico being thrown in the air but as you can tell.. he's gotten too heavy for us 🤣.
Ocean Riviera Paradise is LITEREAL paradise 🤩
ocean-riviera-paradise
@invitada_perfecta
Ojalá pudiera guardaros en mi maleta y traeros aquí!
ocean-riviera-paradise
@danasaulyak
One week in paradise 🌴
ocean-riviera-paradise
@amandasipos_
off to the lobby bar to drink strawberry daiquiris
ocean-riviera-paradise
@tina_ngu
Forever looks good on these two 🌊
ocean-riviera-paradise
@brunamatos.makeup
Prometo que são as últimas fotografias das férias mas o meu fotógrafo estava demasiado empenhado para não partilhar com vocês as fotografias.
O hotel também ajudou, era incrível, a luz maravilhosa e todos os sítios lindos de morrer!
E para todas as clientes que eu me queixava que estava demasiado branquinha, já não estou😜
24-hour All Inclusive
El Beso area (Adults Only, $)
Free Airport - Hotel transfer (only available on our website and for stays of 3 nights or more)
4 outdoor swimming pools (1 children's pool)
Water park
Buffet restaurant
7 themed restaurants
11 bars and an ice-cream shop
Theatre, disco and bowling alley
Privilege Service, Exclusive Rooms and Services ($)
Gym
Despacio Spa Centre: sauna, Turkish bath, treatment rooms and massages ($)
Blue Team: entertainment programme
3 tennis courts and a multi-sports court
Outdoor baseball cage
Dive It! diving centre ($) and water sports ($)
Daisy Club: children's entertainment programme and Teenclub
Arcade ($)
5 meeting rooms
Shopping centre ($) and hairdresser's ($)
Laundry service ($), babysitting service ($), currency exchange and car rental ($)
Free Wi-Fi
Zero Carbon Footprint
Sustainable Water Management
Responsible Consumption
Social Commitment
res.orp@oceanhotels.com
Bookings and information
Riviera Maya
A superb hotel for families!
We stayed at Ocean Riveria Paradise (Oct 2026) and was very impressed with the hotel, amenities and the friendliness and efficiency of the staff. We are a family of four with a 5 year old and 9 year old. Firstly we stayed in the Junior suite, it was a lovely spacious, clean, modern room with a jungle view. There was two double beds and a sofa bed, which worked really well for us. The beds were super comfy and we all slept beautifully. We had an issue with the hot water which was sorted out straight away. The customer service was superb. Our son also had heatstroke and the staff helped us straight away to send the doctor to us. There was a lovely jet bath and a big walk in shower and lots of storage. You download the hotel website app to view activities, book restaurants and events. This was convenient to use. There are some parts of the hotel that are for privalege guests only, this did not affect our stay. Our favourite pool was pool 4, it had a swim up bar, a great cafe called Ocean burger which did the best crpes and hotdogs! and lots of lovely events going on in the pool like volleyball and aerobics. The infinity pool by the beach was lovely, the only thing is there are locals asking you if you want a massage/buy activities etc. They did however leave you alone once you said no. The beach was pretty and well looked over. It's only small and I wouldn't say it's quite calm enough to swim safely with the children, but it's beautiful to sit next to in the stunning Pez Vela restaurant, to walk along is nice and the kids like making sandcastles. The kids waterpark was good but personally we thought the slides need improving as our kids got stuck on them where they are quite slow. There is a great park, football area and even a little mini cenote to see some turtles. The food is FANTASTIC! the main Amaranto buffet has absolutely everything you would want, we couldn't wait to go. Pez Vela has a beautiful setting by the sea offering fish and chips, pizza, fresh fish etc. The steakhouse and La Laconda Italian was delicious and had lovely ambient lighting and atmosphere. I needed gluten free and they accommodated me very well in the restaurants. The only thing I would say needs improving is the gluten free bread. We saw so much wildlife here. It was amazing, we loved how Ocean protects the wildlife here, including free roaming monkeys, coatis, lizards, raccoons and deer. There are photographers that take amazing photos of you on site. Great entertainment on for the children and adults. One night a man made the most incredible balloons for the children and set up an outdoor cinema with tents. We loved the Michael Jackson and fire show. There is a great family lounge, which has PlayStations, xbox, football tables and pool as well as a free blowing alley, and also a seperate arcade which costs extra. Our kids loved it. My husband and I adored the coffee shop, we loved the special edition drinks. The kids loved the ice cream parlour and the selection of ice cream. The shops were great but pricy, we bought the kids some gorgeous Cancun hats and souvenirs. There is a shuttle that you can get on to take you to the beach which is fanastic. The temperature in October was between 28 and 30c which was perfect. This definitely felt like a five star resort. It is very well managed, in a great area and they made us feel like we were in paradise! Thank you Ocean Riveria team!