The Ocean Riviera Paradise is a newly-built five-star resort located on the Riviera Maya seafront, very close to Playa del Carmen. It is noteworthy for its huge size, in addition to its modern architecture and striking Mediterranean-inspired interior design. The resort benefits from multiple swimming pools, one of which is on the beach itself, just a few metres from the sea, as well as lush native vegetation, 10 restaurants, 12 bars and a sports area. It also features Privilege, Exclusive Rooms and Services, a Despacio Spa Centre, Dive It! diving centre and a wide range of entertainment options for the whole family.
Plan your next beachfront escape and choose your favorite destination: turquoise beaches in Punta Cana, refreshing pools in the Riviera Maya, or unforgettable sunsets in Costa Mujeres.
Save up to 25% and enjoy airport transfers included.
Daisy Club: children's entertainment programme and Teenclub
Arcade ($)
5 meeting rooms
Shopping centre ($) and hairdresser's ($)
Laundry service ($), babysitting service ($), currency exchange and car rental ($)
Free Wi-Fi
Location
The Ocean Riviera Paradise stands on the Riviera Maya seafront, in the heart of the Mexican Caribbean, an area known for its impressive beaches with fine sand and turquoise water. The Riviera Maya also boasts important Mayan heritage and is home to amazing pyramids and incredible natural wells. The resort’s proximity to Playa del Carmen means that it’s within easy reach of the best restaurants, shops, golf courses and buzzing nightlife.
Comfort, and easy access to family fun define this Junior Suite Waterpark Side. A king-size bed or two double beds and a furnished terrace create a relaxed setting between activities. Just steps from the water park, pools, and entertainment areas, it makes family vacations memorable.
Natural light and generous space define this Junior Suite. The furnished terrace opens onto a tranquil oasis, creating a place to unwind between beach and poolside moments. Close to dining, bars, and entertainment, it offers a stay that balances energy and calm with ease.
Designed for serene days in the Caribbean, this generous Junior Suite centers around a furnished terrace with an outdoor jacuzzi. Inside, the comfortable interior invites you to slow down between beach, pool, and resort activities. A welcoming retreat to share good moments at your own pace.
With direct access to the swim up pool from the terrace, this Junior Suite invites a different way to enjoy the resort. The interior feels bright and comfortable, while the beach and main resort areas remain nearby. Whether spending the day by the water or exploring the resort, everything feels easy from here.
Step directly from the terrace into the swim up pool in this Privilege Junior Suite. The outdoor jacuzzi and pool access create a stay closely connected to the water. Personalized services, welcome amenities, Rituals bath products, and access to the Privilege Lounge create a more elevated atmosphere. Just moments from the beach, it offers a refreshing way to experience the resort.
Direct access to the swim up pool sets the tone for a stay defined by relaxation. This Privilege Master Suite features a separate bedroom, an inviting living area, and an outdoor jacuzzi, creating distinct spaces to unwind throughout the day. Complemented by exclusive Privilege benefits, it combines refined accommodations with effortless poolside living.
Set across two levels, this Junior Suite combines spacious interiors with everything needed for a relaxing stay. The rooftop terrace with outdoor jacuzzi becomes the highlight, creating a private setting for open air moments under the Riviera Maya sky. Downstairs, a comfortable interior provides a perfect place to return after a day by the pool or the beach.
Set across two levels, this Junior Suite pairs partial ocean views with a rooftop terrace and outdoor jacuzzi. From above, the atmosphere feels quieter and more removed from the resort’s rhythm. Inside,a comfortable and welcoming space invites you to unwind, with the beach and pools remaining just a short walk away.
"Set across two levels, this Privilege Master Suite invites a different perspective of the resort. Ocean views, a rooftop terrace, and an outdoor jacuzzi create the perfect backdrop for spending more time outdoors, while Privilege amenities and services complete the experience throughout the stay. From the first light of the morning to the last glow of the evening, each moment finds its place.
"
Discover a new perspective of relaxation in this two-level Junior Suite with serene views. The main floor features a generous bedroom and living area, and the rooftop terrace with outdoor jacuzzi serves as your secluded sanctuary. Featuring welcome amenities, Rituals bath products, and exclusive Privilege services, it delivers a more elevated way to experience the resort.
Paradise Honeymoon Junior Suite Rooftop Ocean View
Set across two levels, this Junior Suite pairs partial ocean views with a rooftop terrace and outdoor jacuzzi. From above, the atmosphere feels quieter and more removed from the resort’s rhythm. Inside,a comfortable and welcoming space invites you to unwind, with the beach and pools remaining just a short walk away.
Ocean views frame this Privilege Master Suite, where a separate bedroom and spacious living area create a greater sense of openness. The terrace and outdoor jacuzzi invite long moments outdoors, complemented by Privilege services that enhance every stage of your stay. A retreat shaped by comfort and the sea.
"Set across two levels, this Privilege Master Suite invites a different perspective of the resort. Ocean views, a rooftop terrace, and an outdoor jacuzzi create the perfect backdrop for spending more time outdoors, while Privilege amenities and services complete the experience throughout the stay. From the first light of the morning to the last glow of the evening, each moment finds its place.
"
Direct access to the swim up pool sets the tone for a stay defined by relaxation. This Privilege Master Suite features a separate bedroom, an inviting living area, and an outdoor jacuzzi, creating distinct spaces to unwind throughout the day. Complemented by exclusive Privilege benefits, it combines refined accommodations with effortless poolside living.
Expansive interiors define this Privilege Master Suite. A separate bedroom and living area are complemented by a terrace with an outdoor jacuzzi overlooking the resort’s lush surroundings. Ideally situated between the beach and the resort’s vibrant activity areas, it provides easy access to everything. Exclusive Privilege services and amenities complete an elevated Riviera Maya experience.
Set directly facing the sea, this Privilege Master Suite Private Pool Ocean View offers a distinctive way to experience the resort. A separate bedroom and living area bring greater flexibility to your stay. Beyond the interior, a private pool and oceanfront setting create an effortless connection with the surroundings, enhanced by Privilege services from the moment you arrive.
Ocean views frame this Privilege Master Suite, where a separate bedroom and spacious living area create a greater sense of openness. The terrace and outdoor jacuzzi invite long moments outdoors, complemented by Privilege services that enhance every stage of your stay. A retreat shaped by comfort and the sea.
"Set across two levels, this Privilege Master Suite invites a different perspective of the resort. Ocean views, a rooftop terrace, and an outdoor jacuzzi create the perfect backdrop for spending more time outdoors, while Privilege amenities and services complete the experience throughout the stay. From the first light of the morning to the last glow of the evening, each moment finds its place.
"
A furnished terrace with outdoor jacuzzi sets the tone for this Privilege Junior Suite. Inside, warm Mediterranean-inspired details create a comfortable setting to unwind between beach and poolside moments. With Privilege services and access to exclusive areas, it offers a seamless blend of comfort and refinement.
Step directly from the terrace into the swim up pool in this Privilege Junior Suite. The outdoor jacuzzi and pool access create a stay closely connected to the water. Personalized services, welcome amenities, Rituals bath products, and access to the Privilege Lounge create a more elevated atmosphere. Just moments from the beach, it offers a refreshing way to experience the resort.
Discover a new perspective of relaxation in this two-level Junior Suite with serene views. The main floor features a generous bedroom and living area, and the rooftop terrace with outdoor jacuzzi serves as your secluded sanctuary. Featuring welcome amenities, Rituals bath products, and exclusive Privilege services, it delivers a more elevated way to experience the resort.
Direct access to the swim up pool sets the tone for a stay defined by relaxation. This Privilege Master Suite features a separate bedroom, an inviting living area, and an outdoor jacuzzi, creating distinct spaces to unwind throughout the day. Complemented by exclusive Privilege benefits, it combines refined accommodations with effortless poolside living.
Expansive interiors define this Privilege Master Suite. A separate bedroom and living area are complemented by a terrace with an outdoor jacuzzi overlooking the resort’s lush surroundings. Ideally situated between the beach and the resort’s vibrant activity areas, it provides easy access to everything. Exclusive Privilege services and amenities complete an elevated Riviera Maya experience.
Set directly facing the sea, this Privilege Master Suite Private Pool Ocean View offers a distinctive way to experience the resort. A separate bedroom and living area bring greater flexibility to your stay. Beyond the interior, a private pool and oceanfront setting create an effortless connection with the surroundings, enhanced by Privilege services from the moment you arrive.
Paradise Honeymoon Junior Suite Rooftop Ocean View
Set across two levels, this Junior Suite pairs partial ocean views with a rooftop terrace and outdoor jacuzzi. From above, the atmosphere feels quieter and more removed from the resort’s rhythm. Inside,a comfortable and welcoming space invites you to unwind, with the beach and pools remaining just a short walk away.
Romantic, à la carte restaurant serving signature cuisine. For guests aged 18 and over. The breakfast service at the Bluemoon Restaurant is exclusively for guests of El Beso and the à la carte dinner service is available for all the resort’s adult guests.
Buffet-style restaurant serving international cuisine, with show cooking, different culinary corners with specialities from a number of countries and theme nights. Open everyday for breakfast, lunch and dinner.
Opening Hours 06:30 am - 10:30 pm
Steak House Restaurant
À la carte restaurant specialising in grilled meats.
Located beachfront, this restaurant combines a warm atmosphere with a varied selection for lunch and dinner. Fresh seafood, handcrafted pizzas, and made-to-order appetizers come together to create a flavorful dining experience.
À la carte Italian restaurant. This restaurant offers a delicious variety of traditional pastas and sauces, as well as a large selection of Italian wines, specially chosen to create the perfect pairing with the dishes on the menu.
A colourful ice cream shop with a range of flavours and toppings.
Opening Hours 04:00 pm - 10:00 pm
Sports Bar & Disco
Dive into the sporting passion at our Sports Bar, where you can enjoy the matches of your favorite team accompanied by delicious snacks. As the night progresses, the atmosphere transforms into a vibrant disco for adults (+18). Here, you can dance to the rhythm of the best music and enjoy your favorite drink.
The resort features four swim-up bars designed for every type of guest: Daisy, offering special drinks for children next to the water park; Riviera, located near the beach; Privilege, exclusive to Privilege guests; and El Beso, reserved for adults-only guests staying at El Beso. Each provides the opportunity to enjoy refreshing drinks without ever leaving the water.
Opening Hours 10:00 am - 06:00 pm
Pez Vela Bar
A welcoming space where the ocean breeze accompanies a selection of cocktails and national and international drinks. The perfect setting to relax and embrace the authentic Caribbean atmosphere.
Opening Hours 10:00 am - 06:00 pm
Ocean Burger
Ocean Burger with drinks and snacks that kids will love.
Enjoy paradise without any worries with our All Inclusive programme at the Ocean Riviera Paradise
Wide range of food and drinks
Cocktails and snacks
2 Buffet Restaurant
8 themed restaurants
5 bars
4 pool bars
2 snack bars
Bowling alley
Theatre and Disco
3 tennis courts and multi-sports court
Outer baseball cage
Ice-cream shop
2 themed dinners in the Plaza Central (For bookings in Edén building rooms. One dinner for every 7 days.)
Experiences
Privilege, Exclusive Rooms and Services
Enjoy a unique experience at the Ocean Riviera Paradise with Privilege, Exclusive Rooms and Services. Receive exclusive treatment and unwind in the best rooms.
Take some time out at the Despacio Spa Centre, where you can switch off and take care of your body and mind. Let our team of professionals pamper you while you enjoy our massages and face and body treatments.
At the Ocean Riviera Paradise you will find an extensive programme of sports and activities organised by our team of entertainers, the Blue Team. Guests will be able to enjoy:
A sports area with three tennis courts and a multisports court
Non-motorised water sports
Dive It! diving centre and motorised water sports ($)
Bowling alley, theatre and nightclub
Arcade ($)
During the day, guests can enjoy countless activities such as football, volleyball, boules, dance classes, foam party and aqua aerobics, among other water-based activities.
Moreover, by night shows, live music, films and theme nights will provide lots of fun.
The Ocean Riviera Paradise offers endless possibilities for events: there are 6 meeting rooms, all of which have natural light. Six rooms have movable partitions that can be removed to form three larger spaces with a maximum capacity of 250 people. The options on offer also include the impressive outdoor spaces and restaurants, which are also ideal for events.
Here at the Ocean Riviera Paradise, we take care of all the details to ensure that your celebration is everything you always dreamed it would be. The hotel is located in a unique environment and offers all the services required to guarantee a perfect day: seafront celebrations, events on our terraces or by the pool, etc.
Fundación para la Educación Ambiental (FEE) Blue Flag 2024
H10 Hotels H10 Quality Excellence Management System 2024
TÜV Rheinland ISO 9001:2015 2025
Tripadvisor Certificate of Excellence 2018
Tripadvisor Top 10 of the "most excellent" hotel chains in the world 2018
Committed to responsible tourism
Stay Green is the H10 Hotels Sustainability Plan. In line with our commitment to society and the environment, its goal is to promote a model for responsible tourism in all our destinations.
Zero Carbon Footprint
Sustainable Water Management
Responsible Consumption
Social Commitment
As part of the Stay Green programme, the Ocean Riviera Paradise hotel has implemented the following actions:
Harnesses ambient heat to generate hot water (heat pumps).
Generates its own drinking water supply from seawater (desalination).
Our beaches are Blue Flag certified; a testament to our water quality and environmental excellence.
Collaborates on food for special occasions: Three Kings bread, chocolate, piñatas and presents for our adopted primary 'Jardín de niños Pelópidas de la Salle', which protects underprivileged children.
Collaborates with a secondary school on the Refugio Anticiclónico programme, renovating its halls, green spaces, bathrooms, fans, air conditioning and dining area, improving the campus and also serving as a cyclone shelter.
Support provided to the IMSS (Mexican Social Security Institute).
Donates plastic bottle caps to the AMANC Foundation (Mexican Association for Aid to Children with Cancer).
Reviews
Ocean Rivera team
Danity D
Ken is amazing and I had and amazing experience with him! He is super fun and provided me and my girls an amazing experience! Activities were super amazing. Staff are extremely fun!
5/5
A lovely holiday
Mike C
Just returned from the Ocean Riviera Paradise where we all had a lovely time . Room was clean and bed made everyday , plenty of choice of restaurants ( Blue Moon was a particular favourite of ours for breakfast and dinner ). Staff very friendly and attentive. Special mention to Nelly and Amairani who would serve us drinks around the pool area. Always cheerful and smiling making our stay more enjoyable. Thank you both
5/5
Excellent hotel - would recommend
Michelle T
This is a long review- I am a person that loves people going into detail so I will do my best!
Im not sure where the people leaving bad reviews are staying, because this hotel is fab! Party of 5 people aged 24-59
Pools
We mainly used the pool at building 4 and the pool at building 2. They were both really good, swim up bars and plenty activities (foam parties, water polo, competitions). The staff here are great - I did feel like some of the guests were very rude and still expect the staff to be polite back (not tipping and generally treating them poorly) - this is their job and they are not servants!
No issues with sunbed wars - I imagine it could get very busy later in the year but we were heading down 9-10 and managing to get 5 beds together with no issues!
Bars
All cocktails are excellent, the guys work really hard to serve everyone (again guests need to be a bit more polite)
Lobby bar is beautiful, drinks are great and the air con is a bonus! I recommend a strawberry margthey also give you snacks such as pretzels and nuts.
Sports bar - had all the games on and even UFC etc, decent drinks in here too!
Only downside is the lobby bar closes at 11 and the only place to get a drink after that is the sports bar, its more of a disco - its very loud and more of a party (and hard to get served at the bar). We prefer chilling and playing cards etc but we made it work!
Rooms
Couldnt fault them tbh, dont spend much time in the room so doesnt really matter to me what they are like but 4 poster bed, massive balcony. Bathrooms are a bit dated but jacuzzi bath was a big hit! Mini bar is stocked daily and they will give you extra if you need it.
Cleaners do a wonderful job.
Food
Loved the food. So much choice at the buffet - it does repeat itself weekly but in my opinion - just dont eat the same stuff, try everything and you wont be disappointed. Highlights - fresh salads that change daily, ramen, pizza (10/10), barbacoa beef, chicken wings, tempura fish.
La locanda - the Italian was great, book on the app at 8.30am. Highlights - lasagne, beef and the chicken pasta dish(cant remember the name)
Steakhouse - also excellent meals from here, again book on the app at 8.30am. Highlights - Caesar salad, rib eye and chocolate cake.
The steak house and Italian do deals where you buy a bottle of wine and you get a special - we did this as we fancied rose wine and its not on the all inclusive. The specials lobster in the Italian and prime rib in the steakhouse. Would pay for wine again just for these!
Sakura - we had a few people in our party that had never tried sushi etc so this was great. The show/chef was really good and got us all involved, the food was also great. Perfect if you have never done something like this before! You do have to queue in the morning to book this one.
Pez vela - go for the pizza!
Jellys snacks - dont skip this place, burgers, hotdogs, chicken strips etc - perfect for lunch near the pool!
Mikes - smoothies, iced coffees and most importantly THE COOKIES!
Route 66 - this place is really good, walk in no booking and always able to get a table. Get the Reuben sandwich - 10/10!
Ice cream - tried here a few times, always excellent lots of different flavours!
There is an oxxo right across from the hotel if you cant eat in any of these restaurants
Entertainment
There is a show every night 9pm-10pm - neon, fire, rock show etc. the staff work really hard and they are good!
There is then entertainment in the main square from 10-11/12 depending on the night. Highlights for us were silent disco and the bucking bronco!
Beach- beautiful location, we arent beach people so didnt spend much time here. The staff work really hard to fight the sargassum!
Gym- plenty of machines and we were always able to go in without a wait.
Wildlife - expect to see iguanas, crocodiles, cats, coati and raccoons, unfortunately we didnt see monkeys. They tend to leave you alone unless you feed them - which you shouldnt!
The hotel is huge so perfect for people who like to get their steps in! Its also maintained so well, the team all work so hard! I have seen people complain about pushy upselling of timeshares etc - we didnt have anyone even try to offer this to us.
Our only negatives:
No rose wine on all inclusive - again this is a personal preference and we did buy a few bottles when we fancied it so no biggie!
Lobby bar closing at 11 - would have been perfect to even stay open until 12
App booking system - this is only a small issue, you can only book for the number of people in your room. We had a party of 5 in 3 separate rooms so had to all do the booking at the same time which was a bit of a pain (although I do want to note we put notes on our bookings to seat us all together and there were no issues with this which was great).
Again the negatives are nothing that would stop us booking this hotel again and we thoroughly enjoyed our 2 weeks there!
5/5
Awesome day at the pool @Elbeso
Willian H
William did an Awesome job having everyone participate in all the activities today, especially aquatic fitness. He gets everyone engaged in having a good time. All of the bartenders today were very pleasant and professional.
Thanks for a great day!
5/5
FAQs
What time is check-in?
What time is check-out?
Is parking available for guests?
How far is Cancún airport and is there a shuttle service?
What is there to see near Ocean Riviera Paradise?
How is the hotel laid out and what sections does it have?
What is the El Beso Adults Only section?
What does the Privilege service include at Ocean Riviera Paradise?
Does the hotel offer a kids' club or children's entertainment programs?
Does the hotel offer entertainment or leisure programs for adults?
Is there a swimming pool on site?
Does the hotel have a water park?
Is there a gym on site?
Is there a spa on site?
Is there a dive center?
Is Ocean Riviera Paradise an all-inclusive hotel?
What breakfast options does the hotel offer?
What are the restaurants at the hotel?
Do the à la carte restaurants require a reservation?
Do the restaurants have a dress code?
Does the hotel have direct access to the beach?
Can experiences or excursions be booked?
Can weddings and events be organized at the hotel?
Does the hotel have rooms for meetings or corporate events?
Is the resort accessible for people with reduced mobility?
What an amazing time we had in Mexico these past two weeks! 🇲🇽💃🏻🌴 Can’t put a price on quality time with family. 👨👩👧❤️🐬 Got to visit beautiful new places, taste new delicious meals and recharge for next journeys ahead... 🧖🏻♀️🔆🧳
ocean-riviera-paradise
@the.journeyjunkies
Splashing our way through Mexico 🇲🇽 💦
We tried to replicate an old photo of Miguel in Mexico being thrown in the air but as you can tell.. he's gotten too heavy for us 🤣.
Ocean Riviera Paradise is LITEREAL paradise 🤩
ocean-riviera-paradise
@invitada_perfecta
Ojalá pudiera guardaros en mi maleta y traeros aquí!
ocean-riviera-paradise
@danasaulyak
One week in paradise 🌴
ocean-riviera-paradise
@amandasipos_
off to the lobby bar to drink strawberry daiquiris
ocean-riviera-paradise
@tina_ngu
Forever looks good on these two 🌊
ocean-riviera-paradise
@brunamatos.makeup
Prometo que são as últimas fotografias das férias mas o meu fotógrafo estava demasiado empenhado para não partilhar com vocês as fotografias.
O hotel também ajudou, era incrível, a luz maravilhosa e todos os sítios lindos de morrer!
E para todas as clientes que eu me queixava que estava demasiado branquinha, já não estou😜
24-hour All Inclusive
El Beso area (Adults Only, $)
Free Airport - Hotel transfer (only available on our website and for stays of 3 nights or more)
4 outdoor swimming pools (1 children's pool)
Water park
Buffet restaurant
7 themed restaurants
11 bars and an ice-cream shop
Theatre, disco and bowling alley
Privilege Service, Exclusive Rooms and Services ($)
Gym
Despacio Spa Centre: sauna, Turkish bath, treatment rooms and massages ($)
Blue Team: entertainment programme
3 tennis courts and a multi-sports court
Outdoor baseball cage
Dive It! diving centre ($) and water sports ($)
Daisy Club: children's entertainment programme and Teenclub
Arcade ($)
5 meeting rooms
Shopping centre ($) and hairdresser's ($)
Laundry service ($), babysitting service ($), currency exchange and car rental ($)
Free Wi-Fi
Zero Carbon Footprint
Sustainable Water Management
Responsible Consumption
Social Commitment
res.orp@oceanhotels.com
Bookings and information
Riviera Maya
Ocean Rivera team
Ken is amazing and I had and amazing experience with him! He is super fun and provided me and my girls an amazing experience! Activities were super amazing. Staff are extremely fun!