Ocean Coral Spring, Jamaica

A friend and I spent a week at the Ocean Coral Spring Hotel and thoroughly enjoyed most of our time there. The variety of food was excellent, and the local dishes were absolutely delicious and nourishing. The Rum Punch was one of the best Ive ever tasted! The cleaning and catering staff were warm, welcoming, and always upbeat, contributing greatly to the positive atmosphere of the hotel. However, I found the reception staff to be quite cold and distant. They often spoke in whispers, making it difficult to hear themespecially with background music playing. Considering the environment, they should have spoken louder and more clearly. Their manner also felt robotic, as though they were simply reading from a script. One of the main reasons I booked this hotel was for its spa facilities. Unfortunately, upon arrival, I was told these were only available to privileged guests who had paid an additional premium. That said, I must give special thanks and commendation to Andre, the TUI Rep (who works for the hotel). He gave me a courtesy call on my second day, introduced himself, and from that moment treated us like true VIP guests. Andre went above and beyond to ensure we felt looked after, and nothing was ever too much trouble for him. After I explained my disappointment about not having access to the hydro spa, Andre made special arrangements and kindly granted me three complimentary visits. He also organised a privileged dinner to celebrate my friends birthday and even had a birthday banner installed outside our room. It was a wonderful surprise that made the occasion even more memorable and all of this was done without me even asking. Thank you so much, Andre. You truly made our holiday not only enjoyable but very special.

When arriving at Ocean Coral Springs, I was greeted by concierge and received my room info fairly quickly. The room was clean, very spacious and cool, everything was explained as well. I enjoy the pitdoor patio/lawn area. Overall the staff had the best customer service, very pleasant and helpful. I did have an issue with my door beeping, it was never fully resolved after the few attempts maintenance made to stop it. I wasn't in my room too often and the beeping would usually stop after 10 minute or so. The pool had fun activities for all ages. Nighttime entertainment was a step above the rest. The love music was excellent but the Michael Jackson show was my favorite. I tried mostly all restaurants and buffets, the food was absolutely amazing 10/10. I wished the entertainment and fitness classes were better advertised so I knew what was going on each day. I'd definitely visit again. Sean, Kinijah, Kikin, and Dedra were all amazing help to me finding class's and pointing me in the right direction. The ice bath on the beach after a workout was a great experience. The night i went to the Disco, not much was going on but it was nice to have a late night option where I didnt need to leave the resort to have a little night life. I booked a couple excursions and again the staff was very helpful and provided all the info needed I felt very safe on my solo trip. A great time was had!

Theres a certain alchemy to a truly great hotel, a magic that transforms a mere holiday into a story. We found it in Jamaica, not in the crashing waves or the reggae rhythm pulsing from afar, but in the hushed, curated world of Ocean Coral Springs Privilege service. It was less a holiday package and more a meticulously crafted bubble, designed to insulate two people from the rest of the world. Our entry into this exclusive realm was orchestrated by Sontay at check-in. This was no transactional swipe of a credit card; it was a quiet induction. With a warmth that felt entirely unscripted, she didn't just hand us a key, she handed us a different version of our holiday. Suddenly, the sprawling resort, with all its joyful energy, became a beautiful backdrop to our private experience. This human touch became the defining motif. It was in Ms Gays morning greeting at breakfast, a daily dose of authentic sunshine that had nothing to do with the weather. Her attention felt personal, specific; a quiet conspiracy to ensure our day began perfectly. This is the new currency of luxury: not opulence, but intuition. Its the turndown service that happens as if by magic, the sense of being understood before youve even spoken. This philosophy found its most potent expression in the Privilege Lounge. Stepping through its glass doors was like crossing a border. The humid, vibrant air of the tropics gave way to a cool, quiet sanctuary where the only sound was the clinking of ice in premium-brand spirits. It was our private drawing-room, our library, our speakeasy. Here, cocktails were not merely mixed but constructed, and the la carte dining was an intimate affair, a world away from the happy hubbub of the main restaurants. Evenings were often scored by the soulful notes of a solo violinist. It was a detail so perfectly pitched, it felt cinematic. The plaintive, romantic strings would drift across the terrace, transforming a simple meal under the stars into a scene from a film about two people falling in love all over again. And yet, the seasoned travellers mind always wanders to the next level of 'what if'. If the violinist was this moving, what would a private concert on our balcony feel like? If the welcome was this warm, imagine arriving to a suite where our personal playlist was already softly playing. These are the flourishes that separate the exceptional from the unforgettable. The surprise floating breakfast, a decadent display for an audience of two; a private sommelier to curate a wine journey telling the story of our meal; a chefs table where the culinary artistry becomes part of the entertainment. The ultimate step, of course, would be a dedicated honeymoon concierge, a storyteller-in-chief for your romantic narrative. Someone to orchestrate a private sunset cruise or a cooking class in the hills, not as items on a menu of excursions, but as chapters in a bespoke story. We came to Jamaica to celebrate a beginning, and Ocean Coral Spring provided the perfect theatre for it. They have mastered the art of creating a beautiful, hermetically sealed world of personalised perfection. For a honeymoon, to feel like the only two people on the island, cocooned in a world designed just for you? Perhaps that is the most profound privilege of all.

This is our first time in Jamaica and our stay at OCEAN CORAL SPRING was pleasant, The property is beautiful and is well kept, the room was modern clean and it smelled nice, there is pleanty of activities for all ages, we loved the live band that plays every evening. The food was really good and fresh especially in Sakura 10/10 and La Locanda 10/10 The staff was cool especially the males.. The blue team was very entertaining the swim up bartenders ROMARIO, JAHEEM, and RAJAY were nice, funny and attentive, DERWAYNE from the lobby bar was also very nice and friendly, We had a lil accident at the beach and met JULIEN from security who was awesome along with SHELDON the security manager who is so cool and calm along with PHILLIP the Guest services manager who is very attentive and professional these men are amazing and they dealt with this stressful situation professionally and kept us calm. THANK YOU, We will definitely be visiting again very soon.